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The Physical Store Operating System: How Intelligence Turns Motion Into Performance
Every digital business runs on an operating system.
A platform that connects data, logic, and action.
For years, the physical store, one of retail’s biggest assets, had none.
Decisions relied on gut feeling, spreadsheets, and scattered data.
But that’s changing.
A new layer is emerging: an Operating System for the Physical Store.
A system that transforms camera feeds and behavioral signals into continuous insight, guiding how stores attract, serve, and flow.
We call it Storal

Benny Lauwers
Dec 13 min read


How to Measure Store Efficiency Like an E-Commerce Site
Online retailers know their numbers by heart: conversion rate, time on page, cart abandonment.
Ask a physical store manager for the same metrics, and you’ll often get a shrug.
But that’s changing fast.
Thanks to in-store intelligence, the physical store is finally catching up with the digital one.

Benny Lauwers
Nov 63 min read
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