Privacy Policy

This Privacy Policy governs the processing of your personal data by Storalytic BV (Storalytic), with company number 1014.043.146, established at Veurnelaan(Kok) 41, 8670 Koksijde. The website with URL www.storalytic.io is part of Storalytic BV.

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Storalytic attaches great importance to your privacy and wants to process your personal data in a lawful, fair, and transparent manner. We handle your data entirely in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR). This privacy policy explains how Storalytic processes your personal data.

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Please read this Privacy Policy carefully. It contains essential information about how we process your personal data and which cookies we use. By sharing your personal data on our website, by contacting us by e-mail/by phone, or by submitting a question/complaint, you declare that you have taken note of this Privacy Policy.

A personal data is any piece of information about an identified or identifiable natural person. This can concern the name and contact details of a person, a date of birth, a photo, and any other data that is or can be linked to a natural person, such as an email address, phone number (even a work number), or login code.

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A “processing” of your personal data means any collection, storage, use, modification, communication, transfer, or other processing of this data from the initial collection to destruction.

Storalytic processes the following personal data in the context of its operations:

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If you make use of our services:

If you make use of our services, we process your personal data, payment and invoicing data, and any other personal data that you voluntarily provide.

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We use this data to provide our services and manage payment and invoicing. We process this data in the context of the performance of our agreement.

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We retain your contact details (first name, last name, email address and company name) until the end of the contract. We must retain your invoicing data for legal reasons for 10 years from the calendar year following the invoice date.

 

When you browse our website:

Each time you browse our website, we may collect various personal data about you via cookies and similar technologies, such as your IP address, browsing behavior, origin, and search terms. We use cookies to maintain and improve our website. For strictly necessary cookies, we rely on our legitimate interest to ensure the security and functionality of the website.

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We also collect anonymous statistics about browsing behavior on our website. These do not identify individuals or companies. We always ask for your consent to place these analytical cookies. To support our activities, we use marketing cookies, mainly from Google. We also explicitly ask for your consent to use these marketing cookies. More information about how we use cookies can be found in Article 6.

 

When you contact us:

If you contact us, for example via email, phone, website form, social media, a calendar application or another channel (e.g., chat tool), we process your contact data and the content of your inquiry. We do this solely to respond to your inquiry and thus fulfill our obligation to you. We do not retain your data longer than 6 months after the last contact.

 

If you subscribe to our newsletter:

We send you news updates, mailings, and other communications if you have given your consent. You can always unsubscribe via the link at the bottom of our emails or by sending an email to marketing[at]storalytic.io. In this context, we process your first name, last name, and email address until withdrawal of consent.

  

If you schedule a demo meeting via our website:

If you schedule a demo appointment with us, we process your first name, last name, email address, and the content of your questions and all information you voluntarily provide during the booking of your appointment. Your data is only used for this booking and the preparation of the demo. If you do not become a client, we retain this data for no longer than 6 months after the last contact. We process this data in the context of preparing for or executing our agreement.

 

If you register for one of our round tables or events:

When registering for our round tables or events, webinars, and/or trainings, we process your first name, last name, email address, and the content of your questions and all information you voluntarily provide upon registration. We process this data to provide all relevant and practical information regarding the event or, in the case of an online event, to provide a participation link. This data is retained for 6 months. We do not use this data for marketing purposes unless you have explicitly given consent.

 

When you contact our customer care:

We also process your personal data in the context of our customer care and aftersales. In this case, we process your first name, last name, email address, phone number, and the content of your question or complaint. The data we process in this context may vary depending on the situation, but we always ensure that we do not process more data than strictly necessary in each specific case.

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The personal data you share with us in this context is obtained directly from you and is used solely for handling your question or complaint, based on the performance of our agreement.

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After handling your inquiry or complaint, we retain your data for a period of 5 years after termination of the contract.

 

Processing of supplier data:

If you are a supplier, we process your supplier data. This usually includes your company data, contact data of your relevant staff, financial and billing data. This data is provided by you as supplier and processed in the context of the performance of our agreement. We retain this data in accordance with our accounting obligations for a period of 10 years.

 

If you apply for a job at Storalytic:

When you apply for a job offered by us—directly or via a third party, via our website, via email, phone, another job site, or our social media channels—we process your personal and application data for managing the application process in the context of concluding an agreement with you as an applicant.

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The data we process includes your first name, last name, address, date of birth, email address, phone number, curriculum vitae, motivation letter, and other data you have provided to us. If you voluntarily provide sensitive data, you allow us to process it. Your application data is stored for a period of 3 months after the application.

 

Our social media and online marketing:

Storalytic naturally also uses social media accounts. You can find us, for example, on Facebook, Instagram, and LinkedIn. If you visit our social media channels, you should primarily know that you are thereby sharing personal data with the company that owns the social medium in question. This happens outside our control and responsibility. If you want to know how social media handle your data, we recommend reading the privacy policy of each social medium carefully.

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If you interact with us on our social media, you also share personal data with us. You do this on your own initiative, and we have a legitimate interest to process this data in the context of our contact with you. The specific data we process depends entirely on you. For example, you may share your profile name or username, real name, photo, address details, and any specific question or comment you leave with us.

We do not pass on your personal data to third parties for commercial purposes.

If necessary for internal reorganization or transfer of activities, we may share your data with third parties who could guarantee the continuity of our services. We will inform you in such a case to the extent possible in advance, but you understand that this is not technically or commercially feasible under all circumstances.

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Storalytic may appoint external processors to provide specific services. These service providers will process data on our behalf and under our instructions (as processors). These include service providers we use for general administration, IT, and accounting. An up-to-date list of external processors with whom personal data is shared is available upon request via privacy[at]storalytic.io.

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Storalytic will carefully select processors in accordance with applicable data protection legislation. Additionally, Storalytic will ensure that the processing is carried out in accordance with the provisions of a written contract, if applicable, and legal data processing regulations.

We try to work as much as possible with European providers, but if we must use non-European providers, we ensure that your data is just as secure outside Europe as it is within. If necessary, we sign Standard Contractual Clauses with these partners and provide additional safeguards.

In rare cases, we may be required to disclose personal data based on a court order or to comply with other binding legal or regulatory requirements. We will try to inform you in advance to the best of our ability, unless legally prohibited.

As a data subject, you have the following rights under the GDPR, if the conditions are met:

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• Right to information about your personal data: You have the right at any time to access your personal data and to know how we use that data or to request a copy of it.

• Right to rectification and erasure: You have the right to request the correction or (in some cases) deletion of your data.

• Right to restrict processing: You may request that the processing of your personal data be restricted in certain cases listed in the GDPR.

• Right to object to processing: You have the right to object to the processing of your personal data if you have serious and legitimate reasons that override our necessity to process your data, or to withdraw previously given consent. You also have the right to object to the use of personal data for direct marketing purposes, even without giving a reason.

• Right to data portability: You have the right to request your personal data in a digital and readable format and/or to have it transferred to another controller or service provider of your choice.

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If you want to exercise one of these rights, please let us know as specifically as possible. When exercising your rights, Storalytic must be able to verify your identity to prevent someone else from impersonating you. We may therefore ask for a copy of a valid ID in case of doubt.

You can reach us by email at privacy@storalytic.io or by post at: Veurnelaan(Kok) 41, 8670 Koksijde.

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Finally, you have the right to file a complaint with the Belgian Data Protection Authority if we have not appropriately responded within 30 days:

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GBA / APD

Drukpersstraat 35

1000 Brussel

Tel : +32 (0)2 274 48 00

contact[at]apd-gba.be

 

You can also take your case to a civil court to claim compensation.

We have taken appropriate technical and organizational security measures to ensure the security of your personal data. For example, our server and software tools are secured with a username and password, and strict access restrictions apply, including multi-factor authentication wherever possible for an additional security layer. Where possible, we apply encryption both during storage and data transmission. Furthermore, we provide staff training on data protection and apply internal guidelines on data security.

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Our IT infrastructure is actively monitored and protected with up-to-date antivirus software and firewalls. We continuously evaluate and improve our security measures to remain compliant with the latest standards and legislation.

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In the event of a security incident, we follow a strict internal protocol to quickly limit possible risks and, if necessary, inform the competent authorities and data subjects in a timely manner.

In no case can Storalytic be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data.

Our website uses cookies and similar technologies. This helps us provide a better user experience when you visit our website and also allows us to optimize our website.

Without your prior consent, we only place strictly necessary cookies. For all other cookies, we first ask for your consent via our cookie banner. You can always manage your cookie preferences via the link “change cookie preferences” in our footer. We use the tool ‘Usercentrics’ for this. Your cookie consent is valid for 6 months, after which we will ask for your preferences again.

 

The cookie list below gives you an overview of the cookies used by our website.

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Cookie list:

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A cookie is a small text file with data that a website (when a user visits it) wants to store on your device in order to remember information such as your language preference or login information. These cookies are set by us and are called internal cookies. In addition, we use external or third-party cookies—cookies from a domain other than the website you are visiting. We use cookies and other tracking technologies specifically for the following purposes:

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Strictly necessary cookies

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These cookies are necessary for our website to function properly and are therefore placed without your consent. For example, we use them to secure our website. We do not collect any personal data with these cookies and never share the collected information with third parties.

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Name - Origin - Function - Retention period: 

• XSRF-TOKEN - Wix - Security against cross-site request forgery (CSRF) attacks - Session

• bSession - Wix - Helps measure system performance - 30 minutes

• svSession - Wix - Identifies unique visitors and sessions - 2 years

• hs - Wix - Ensures secure connection between browser and server - Session

• consent-policy - Usercentrics - Stores the user's cookie preferences - 6 months

• fedops.logger.sessionId - Wix - Technical logging data for load time monitoring - Session

 

Analytical cookies

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We want to continue improving our website and services. Analytical cookies are a useful tool in this regard. They give us information such as the number of visitors to our website, which pages are most popular, etc. We never place them without your consent, but we would very much appreciate it if you give us your permission.

 

Name - Origin - Function - Retention period: 

• _wixAB3 - Wix - Stores A/B testing data to improve user experience - Session

• TS* - Wix - Stores technical session information for performance review - Session

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Functional cookies

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We would like to offer you extra features and personal settings to give you the best browsing experience. Functional cookies help us achieve this. They allow us to show embedded videos and ensure the spam filter on our forms is activated. Without your consent, these features of our website unfortunately will not work.

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Name - Origin - Function - Retention period: 

• smSession - Wix - Used to identify logged-in users - Session

• recaptcha - Google reCAPTCHA - Protects forms from spam and bots - Session

 

Marketing cookies

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These cookies are placed for marketing purposes and are used to track your browsing behavior after you have visited our website and/or to show you personalized advertisements. These cookies may be placed by us or by third parties on our website. You decide whether or not you give permission for these marketing cookies.

 

Name - Origin - Function - Retention period: 

• __cf_bm - Calendly/Cloudflare - Secures against bots, may track behavior depending on use - 30 minutes

• ajs_anonymous_id - Calendly - Analytics cookie for user identification - 1 year

• ajs_user_id - Calendly - Stores unique user ID for tracking - 1 year

• Stripe.js - Stripe - Payment processing and tracking (e.g., for bookings) - Session

 

If you find that other cookies are placed through our website, we kindly ask you to inform us immediately so we can make the necessary adjustments.

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We provide as much information as possible about cookies placed by third parties. If you would like to know more, we refer you to the privacy statements of these parties on their respective websites.

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Please note: we have no influence over the content of those statements or over the content of cookies from those third parties.

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If you have any further questions or comments about the processing of your personal data, please contact us by email at privacy[at]storalytic.io or by post at Veurnelaan(Kok) 41, 8670 Koksijde.